TOUGH LOVE & THE BODY SHOP

Give A Gift That Gives Back.

Experiential Marketing

Build positive brand sentiment among Canadian consumers and increase holiday product sales during an inflationary time where consumers are being extra selective with their spending.  ​

We wanted to give people a real reason for shopping this season.

We developed a larger-than-life interactive advent calendar featuring 25 days of changemaking stories.

By showing the positive impact that purchasing at The Body Shop could have, we exceeded our program benchmarks.

Challenge

Overcome Inflation Stress for the Holidays

According to a recent study, 53% of consumers expected inflation or a potential economic slowdown to impact their holiday celebrations and shopping. We were tasked with creating an experience that would increase product sales outside of stores and build positive brand sentiment.

Strategy

Create a Shopping Experience Worth Setting Aside Your Worries

We wanted to give people a real reason for shopping this season. By highlighting the brand’s values and independent suppliers, we could show that shopping is about more than spending money. It’s about making a positive impact through each purchase.

Solution

Holiday Pop-Up

The holidays aren’t really about presents — they’re about people. That’s why we developed a larger-than-life interactive advent calendar featuring 25 days of changemaking stories about the people behind The Body Shop’s products. 

Then, to showcase these people’s work and encourage future purchases, we gave back. People pressed a button that triggered a conveyor belt, revealing a gift box. Inside was a free sample or, in some cases, a full-sized product. Attached was a tag that told the story of the people behind the product — bringing everything full circle, like a holiday wreath.

The Proof

Happy People — Happy Holidays

The Body Shop Holiday Pop-up decked the halls of Union Station for 197 hours over 25 days. By showing the positive impact that purchasing at The Body Shop could have and creating a compelling experience worthy of consumers’ time, we exceeded our program benchmarks.

196,940

impressions

44,952

ENGAGEMENTS

26,529

SAMPLES GIVEN

795

FREE FULL-SIZE PRODUCTS

$13,000+

PURCHASED

178,500

ACTIVATION IMPRESSIONS

Our Experience Elevates Your Experience

Our team provided the following services:

  • Creative ideation, development & production
  • Turnkey event & technology management
  • Social media planning & execution
  • Vendor & production management
  • Audience engagement tactics
  • In-field build logistics & management
  • Staffing solutions, recruiting & training
  • Video production
  • Inventory management, recording & replenishment
  • Measurement & analytics
  • Detailed reporting

Other case studies

What we do matters.

Check out the other projects that our experienced team has been working on recently.

TOUGH LOVE & THE BODY SHOP

Give A Gift That Gives Back.

A 25-day national integrated campaign consisting of social, retail and OOH, that culminated in a wildly successful holiday pop-up store highlighting the sustainable stories of the people behind The Body Shop’s products, showing the brand’s global positive impact.
FEAST INTERACTIVE & CANADA REVENUE AGENCY

CAN YOU SPOT THE SCAMS?.

A cross-Canada escape room experience educating Canadians on how to spot Government-related scams.
FERRERO

Ferrero Bars – The Gold Room.

Enjoying everyday moments with Ferrero Rocher Bars.

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