Bilingual Manager,
Conference & Events
Toronto
Reporting to: Director, Conferences & Events
Role Overview
Proof Experiences is looking for an experienced Bilingual Manager, Conference & Events with a minimum of 3+ years of experience to provide day-to-day account support to a variety of clients and senior team members as required in the execution of conferences & events (live, virtual & hybrid). This person is accountable for ensuring the execution of event requirements, managing internal and client relationships and, ensuring quality service is delivered.
As a Bilingual Manager, Conference & Events you will play an independent role in execution and a supporting role in account and client management and be adept at speaking and writing in French to suit our client needs. The successful candidate will report into the Director, Conference & Events.
What You'll Do
- Conference planning, development & execution such as developing event budgets, critical paths, project plans and day-to-day management of event execution.
- Work with account teams to develop client proposals: research, idea generation, concept development, budgets, etc.
- Demonstrate leadership in the ability to align with the strategic plan and lead teams to execute against the plan
- Strong project management skills put to use to ensure the approved activations move forward, results are delivered, deadlines are met, budgets are adhered to and, quality service is delivered
- Comfortable testing technology, virtual event platforms, and making informed recommendations to clients based on functionality, budget, and client-needs.
- Liaison with Creative, Audio-Visual, Platform & Streaming (both internal and external) partners to negotiate pricing and establish solutions and timelines
- Ability to coach speakers in French & English
- Ability to create or validate French versions of websites and registration forms (copy provided)
- Lead onsite execution in French (supplier, speaker and attendee communications)
- On-site oversight of events – managing and coaching of event teams (present for event execution on evenings and weekends when needed)
- Participate in creative brainstorming, ideation and problem-solving
- Interact with clients on a daily basis to provide status updates and recommendations
- Build strategic program budgets with support of program manager
- Actively mentor and delegate to Coordinators on various activities – provide support when needed
- Recommend and support skills training for junior staff
- Oversee Brand Ambassador hiring, training and performance management
- Manage the flow of information and feedback with client contact
- Responsible for the timely and meaningful assembly of all reports
- Manage Vendor relationships and negotiation of contracts
Who You Are
- You’re a problem solver
- You are comfortable speaking and presenting in both French & English
- You provide a strategic approach to client initiatives – anticipate key issues and client needs
- You sustain a collaborative work environment through enthusiasm, support and open communication
- You have strong time-management and organizational skills to pivot quickly and manage multiple deadlines and priorities within a fast paced, high pressure environment. Ability to deliver in a deadline driven environment
- You have strong relationship building skills with an ability to impact and influence at all levels
- You are a flexible team player who is able to quickly adapt to change and works well under pressure
- You are experienced in event management best practices within a third-party supplier environment
- You are comfortable learning new technologies with an aptitude to be the subject matter expert on registration and mobile app software
What You've Done
- Minimum 3+ years of full cycle experience planning multi-day conferences, meetings and / or large events (live, virtual or hybrid)
- Minimum 2 years experience executing virtual events (webinars, virtial conferences etc).
- Minimum 1 year experience with virtual event platforms such as Swoogo, Pheedloop, Vfairs etc.
- Education: Degree or post-degree certificate in Event Management, Marketing, Communications, Business or other relevant designation an asset
- The following certifications are an asset: VEMM, DES, PMP, CMP
- Experience with Event Management/registration software such as SurveyMonkey, EventWizard, Cvent, etc.
- Experience in a third-party supplier environment
- Ability to travel as required, a valid driver’s license and passport is recommended and the ability to work variable hours (including weekends and evenings) driven by the needs of the business
- Superior knowledge of Microsoft Word, PowerPoint, Excel & Outlook
PX Culture & Values
To successfully deliver The Proof Experience, potential candidates must possess these key values:
- Excellence – You demonstrate expertise in building quality into your work at every step
in an activation - Collaboration – You believe that shared knowledge and collective talents result in
greater value - Integrity – You act with honesty and integrity, never compromising the truth
- Commitment – You are dedicated to seeing a program through, start to finish, never
letting obstacles get in your way - Empathy – You are curious and possess a desire to know and understand others
- Trust – You inspire confidence from others through behaving in consistent and reliable way
About Proof Experiences
Proof Experiences is a marketing agency committed to designing and executing insights-led and measurement-based brand experiences that deliver results. Our team specializes in building virtual and face-to-face experiences including: events, conferences, consumer education, experiential activations and other memorable connections with brands & businesses.
Apply now!
Proof Experiences is an equal opportunity employer and values diversity in the workplace.
If you require accommodation to participate in our recruitment process, please contact Katelyn McGee at kmcgee@proofexperiences.com
